Effective June 4, 2026

Privacy Policy

Stio processes account, session, upload, generation, analytics, feedback, report, and purchase-related information to provide AI creative workflows across its product domains and native apps.

Information Collected

Product workspaces may collect session identifiers, uploaded media, generation parameters, output assets, credit activity, usage events, feedback messages, operator reports, support context, and technical request metadata. If account upgrade, billing, or purchase restore is enabled, Stio may also collect email, provider identifiers, plan names, transaction metadata, and purchase status records.

Use Of Information

Information is used to operate generation jobs, protect private assets, maintain credits, provide support, investigate reports, restore purchases when enabled, improve product quality, and keep services reliable.

Authentication And Payments

Google provides Stio account authentication. Stio receives the verified account identifier, email, profile name, and basic profile metadata authorized by the user. Stripe processes web payments and may provide customer, checkout, subscription, invoice, payment status, and refund identifiers. Stio does not receive or store full payment-card details. Resend may process the verified email address when Stio sends an account deletion confirmation code.

Media Privacy

Uploaded and generated assets are private by default and require the owning session or authorized account context for access. Stio Photo and Stio Music keep media, jobs, credits, reports, and purchases product-scoped even when authentication infrastructure is shared.

Analytics And Tracking

Stio may collect product interaction events such as app launch, catalog view, upload, generation, result export, feedback, and report actions to operate and improve the service. Stio does not use this data for cross-app or cross-site advertising tracking.

Retention And Deletion

Uploaded media, generated assets, session records, feedback, reports, and related product records are retained while needed to provide the service, maintain abuse controls, support users, and satisfy operational or legal requirements. Signed-in users can request an export or start unified account deletion from the Photo or Music account page. Deleted media is queued for physical object removal, active sessions are revoked, and direct identity fields are removed. Billing and audit records may be retained where required for fraud prevention, accounting, dispute handling, or law.

Service Providers

Stio may use infrastructure, storage, analytics, payment, authentication, email delivery, and AI processing providers to deliver the service. Providers receive only the data needed for their role and are subject to their own privacy terms.

Contact

Privacy questions and deletion requests can be directed to support@stio.ai.